Is EMRDoctor for solo doctors, clinics, polyclinics, or hospitals?+
All four. Same platform, same doctor-first design. Solo doctors run it on an iPad; hospitals run it across doctors, reception, nursing, billing and admin, with role-based access.
Which specialties do you support?+
Every specialty for core workflows — patient records, consultation, prescription, queue, follow-ups. Deep specialty detail ships today for OB-GYN, IPD (any specialty) and general consultation. Paediatrics, dermatology, orthopaedics and general medicine are in active development through 2026.
Can I migrate my existing patient data?+
Yes. Paper registers, spreadsheets, or exports from other EMRs — we handle the migration. See “Switch without starting over” above.
Can I use Marathi prescriptions?+
Yes. Marathi, Hindi and English ship today. Nine more Indian languages are on the roadmap.
Is my patient data secure?+
Field-level PHI encryption with AES-256-GCM at rest, TLS 1.2+ in transit. Per-tenant data isolation — your patients, your database view; never mixed with any other clinic. Full audit log, every write attributable to a user and a time. Role-scoped access — doctor sees patients, reception sees the queue, admin sees billing.
Is EMRDoctor HIPAA-compliant?+
Our architecture is HIPAA-aligned from day one — field-level PHI encryption, immutable audit logs, role-scoped access, per-tenant isolation. Full US-market compliance paperwork lands with the US launch. For India today, we build to Indian data-protection standards.
Can I export my data?+
One click, anytime, to CSV + PDF. Patient list, visit history, prescriptions, invoices, reports — everything. No lock-in.
Does EMRDoctor work offline?+
Not yet — reliable offline consults are targeted for Q4 2026. Today the product needs an internet connection. We architected the app for offline from day one, so when it ships it will feel native, not bolted on.
Can EMRDoctor replace my hospital management system?+
For OPD, IPD, patient records, prescriptions and clinic workflow — yes, today. Pharmacy, lab, radiology, inventory, insurance, OT scheduling and hospital-scale MIS are in active development. Talk to us about your specific stack.
How does support work?+
Real humans on WhatsApp, in your time zone. Typically a reply in minutes. No ticket portals, no bots.
Will my receptionist or medical assistant figure it out?+
Yes. The reception flow was designed for staff who haven’t used an EMR before. Onboarding is a short video and one WhatsApp check-in from our team. We reply in Hindi, Marathi and English — pick whichever your staff is comfortable in.
Do I have to sign an annual contract?+
No. Monthly billing on the 1st, no lock-in, no exit fees. You stop paying, we stop billing.